Bet-at-home review

Bet-at-home review BettingFellow Rating: 9.20/10

Bet-at-home is Germany’s finest online betting association. One of the most prominent names on the market, it has been around since 1999. In 2019, they are celebrating a special jubilee. After 20 years of successful business-running, Bet-at-Home has plenty to be proud of.

The German online gambling company is a full package. Our primary focus is its sports betting service. However, that is nowhere near all that Bet-at-Home has to offer. The Düsseldorf-based firm completes its offering with a fantastic casino lobby. Besides, there is a designated live casino department, as well. The place operates under two licenses. The reputable and strict regulatory body the MGA (the Malta Gaming Authority) has granted Bet-at-Home its permit for operation. All this makes the venue’s portfolio well-rounded and the premises a safe and trustworthy environment.

The Keiser of Sports Betting

We love to see an online gambling establishment with a long history. It instills an air of reliability and trust. If a virtual gambling destination is able to preserve its reputation for so long, it is surely worthy of our time. In this Bet-at-Home review, we will cover all aspects of the Malta-licensed company. We will go into detail and inspect what it is that has kept it alive for so long. Furthermore, we will share some authentic client feedback. In the end, we will wrap up with a final conclusion and highlight the most important points.

Bet-at-Home is a global online betting giant, with its influence reaching out to multiple continents. It operates on a worldwide level but currently does not offer its services to US players. This is a pity, and certainly something to work on. Due to rigid regulations, Bet-at-Home has not been able to share its goods with the American audience. We hope to see this change in the years to come.

Sports betting is the firm’s core focal point. It is the reason why most of its clients actually join the site. The casino and live dealer are there to simply add a bit of spice to the action. When you need a break from all the remarkable odds and phenomenal markets, you can play a casino game. These include the likes of slot machines, video poker, Roulette, Blackjack and so much more. Some of Bet-at-Home’s most famous iGaming partners encompass NetEnt, Evolution Gaming and Quickspin.

Bet-at-Home is known for speedy withdrawals and overall efficient service. Stick with us to absorb the whole shooting match. If at any point you require assistance, the helpful Bet-at-Home customer support team will meet your needs.

Licensing & Safety

Bet-at-home Licensing

Originally founded in the city of Wels in Upper Austria, Bet-at-Home always maintained its focus on safe gambling. On the bottom of its homepage, you can find that the company works closely with the GamCare Gamblers Anonymous. This is a support group designed with the aim of providing help to problem gamblers. Bet-at-Home does all in its power to prevent its clients from losing control. Nevertheless, should that happen, no one is left to their own devices. Bet-at-Home provides help all the way long, so rest assured.

Moreover, Bet-at-Home has obtained the operating license from one of the most distinguished supervisory organs – the MGA. The Malta Gaming Authority has its eyes opened 24/7 and overlooks all activity on the premises. It monitors all enterprises on the spot. Having an allowance to operate by the MGA is always an honour. Its stamp of approval should be telling enough that we are talking about a stable and dependable online gambling venue. We give the place a 9 out of 10 in terms of licensing. What we would like to see is the license from the UKGC (the UK Gambling Commission). Then it would be a real deal. Having the duo back your bookmaker up at all times is proof of professional service.

Deposits and Withdrawals

Bet-at-home Deposti and Withdrawal

No bookmaker can claim to have an all-encompassing approach without dealing with banking properly. Bet-at-Home, a veteran in the industry, knows exactly how it should be done. To set up your payment options head straight to the Cashier section. There you can select your preferred currency, deposit and withdrawing methods, as well as limit yourself if need be.

In terms of depositing, Bet-at-Home provides an ample selection of payment methods. These encompass both modern and traditional banking approaches. To deposit at Bet-at-Home, you can utilize e-wallets, credit and debit cards, prepaid vouchers and bank wire transfers. Popular electronic money wallets include Neteller, Skrill, Paysafe Card, Ukash and iDeal. Besides, there are some country-specific options like the Polish Przelewy24, German Sofortuberweisung and GiroPay, and Multibanco.

As it is usually the case, when withdrawing funds from your account the methods are more humble. However, Bet-at-Home still does a decent job. They offer Neteller, Skrill, Visa, Maestro and WebMoney.

Since it is a global brand, the Germany-headquartered company allows you to use your national currency. At the time of writing, there are exactly 10 on offer. These include Asian, European and American currencies.

The next crucial segment of a good bookie is the speed. We are happy to share that Bet-at-Home is way beyond its competition in this aspect. All deposits are dealt with instantly. Even when withdrawing you do not have to wait long. The fastest option is always an e-wallet. Requests submitted with Neteller or Skrill require only up to 24 hours to go through. You will have your hard-earned money in no time. If you are more of a card person, you might need to wait around 3 working days. Ultimately, the slowest yet popular option is bank wire. It will take up to 5 business days. Checks are currently not an option.

Finally, Bet-at-Home caters for some really nice, user-friendly withdrawal limits. Every seven days you can ask of the venue to cash out 100,000 EUR in your preferred currency. This surpasses the industry’s standards. As far as banking goes, we take our hats off to Bet-at-Home.

Customer Support

This celebrated bookmaker has a solid customer service team at hand whenever you need it. Professional support agents are open for business around the clock and will answer all your enquiries. Here are the ways you can contact the Bet-at-Home team:

24/7 Live Chat: Team representative work hard and are devoted to helping you anytime. To use the live chat facility, go to the Help page. There select the option. You will be asked to provide your name and e-mail address. Finally, type in your question. An agent will get back to you in less than a minute.

E-mail: Depending on the nature of your question, there will be multiple e-mail addresses to choose from. When in doubt, simply e-mail them at [email protected]. The person on the other side will forward the mail to the right person. A word to the wise: exclude your banking information and password from your message. E-mails can be hacked and accessed by a third party.

Telephone: If you are the chatty kind, you can give Bet-at-Home a ring anytime. As is the case with e-mails, there are a few phone numbers to choose from, depending on what kind of service you require. Bet-at-Home is all about efficiency, and they achieve by specializing their agents to deal with one type of service only.

Social media: The team is active on Facebook, Instagram, Twitter and YouTube. Therefore, feel free to follow and subscribe to them for the latest updates in real-time.

FAQ: Finally, if you think someone has wondered the same before, search through the FAQ department. You’ll be surprised at how many people have had the same question as you.

You can also send Bet-at-Home a letter by post. The firm’s address is: Internet Ltd. Entertainment Ltd. Portomaso Business Tower, Level 12 STJ 4011, St. Julian's Malta

All in all, Bet-at-Home does an excellent job catering to its clients’ needs. With the diversity of communication methods, everyone will be pleased. On top of it all, they are all available 24/7. What else could a player ask for?

Markets & Odds

Bet-at-home market

At Bet-at-Home you can place bets on over 80 sports and 400,000 sport events. The collection encompasses more traditional markets like football (soccer), American football, volleyball, basketball and tennis, as well as newcomers to bookies. Thus you can place a bet on multiple other markets. We are talking baseball, handball, motorsports, esports, ice hockey and darts.

Bet-at-Home is known to offer some of the best and most user-friendly odds in the industry. These apply to Counter-Strike, League of Legends, StarCraft Broodwar and WarCraft III, as well. In addition, casino games have some of the highest RTPs on the market. The company is transparent about it and has all of the games’ RTP values proudly listed on the website.

Skiing and seasonal events are also on offer, so you get a well-rounded compilation of events and championships all year long. All on-going events are displayed on the Sports page. Esports boast a designated category. After our thorough examination, we have found that Bet-at-Home offers the best odds on tennis. Literally every tennis championship, ATP & WTA, can be bet on. And before you ask, yes, you can do it in-play. We will tell you more about it in a second.

In-Play Betting

Bet-at-home Livebetting

Live betting, or in-running betting, is a popular option among punters. Every modern bettor likes to take control of his or her bets. That is why they no longer have to bet in advance. Simply join the match as it is taking place and place a bet right there and then. Your bet slip can be found on the right-hand side of the screen.

Thanks to live betting, you can watch the game and bet in the midst of it. Perhaps you have a gut feeling and you need to follow it immediately. At Bet-at-Home, you can do that. In-play betting is massive right now, and we are happy to tell you that Bet-at-Home provides this service around-the-clock.

Bet-at-home Live Streaming Offer

A follow-up to in-play betting is naturally the live broadcast option. Every self-respecting online gambling firm caters for live streams. Due to how competitive the market is, the broadcast has to be of the highest quality. There have to be dynamic angles and quick shifts included, in order to be able to follow the match. This facility lets you feel as if you were actually there in person.

Live streaming at Bet-at-Home is of impeccable quality. The bookmaker utilizes the latest technology to broadcast everything live. No lags or bad quality videos will be found here. Simply go to the Live Betting section. A new tab or window will open and your gaming event of choice will load before your eyes.

For betting on the go, you can use a mobile bookie. Maybe you are chilling with friends at a pub and feel like betting. Download the Bet-at-home app from the app store or use your browser instead. Mobile betting is incredibly important nowadays. Bet-at-Home allows you this luxury as well.

Bet-at-home Bookmaker Margin

Aside from amazing RTP evaluations of its casino games, Bet-at-Home offers a great, player-friendly bookmaker margin. Namely, Bet-at-Home comes with a moderate margin of 6.5%. This makes it a fantastic place to gamble online, as it floats somewhere in the middle. The estimation is right where it needs to be. It will undoubtedly suit various player profiles.

Overall Review

All things considered, Bet-at-Home has everything it takes to be your next favourite bookmaker. The German company offers some of the best odds and highest RTPs to its customers. It sports a good-looking, simplistic and easy-to-use website. What’s more, you can place your bets mid-game thanks to in-play betting. Live streams will let you watch all sporting events at any time of the day or night.

With regard to banking, Bet-at-Home is nothing short of perfect. The virtual betting site offers a wide variety of payment methods. In addition, your withdrawal requests are processed quickly and efficiently. Timeframes are some of the shortest in the industry. The weekly allowance amounts to €100,000. Last but not least, Bet-at-Home shows off an expert team of customer support professionals. The agents are available to assist you 24/7. It does not matter in what time zone you live. They are there for you. Life is a game, as the bookie eloquently puts it.

Bet-at-home New Customer Guide

Are you new to Bet-at-Home? Do not worry; we will walk you through the registration process. Have your ID and passport at hand before you begin. You’ll need them later. Follow these simple steps to create your Bet-at-Home account:

Open account procedure at Bet-at-home
  • Let load in your preferred internet browser
  • In the upper right-hand corner find the green ‘Register Now’ button. Click on it.
  • A new registration page will load. Now you have three options – to link the bookmaker with your Google or PayPal account or to manually type in your info.
  • If you choose the latter, you have to fill out a page of the required details.
  • The first part of the leaflet one focuses on your personal details, such as your full name, title, address, country, date of birth and so on.
  • The second division is centered on your log-in details. Create a unique username and password and fill the blanks in.
  • Choose if you’d like to receive SMS or e-mail notifications from Bet-at-Home.
  • Verify your e-mail address by clicking on the link you’ll receive from the bookie. Bet-at-Home will send you your personal betting account number. Keep this information safe.
Bet-at-home Registration

That’s all. This is all you need to do create a Bet-at-Home account. Now you are free to fund your account and start placing bets. While at it, make sure to check out the lucrative bonus offers for new players.

Bet-at-home review FAQ

Is Bet-at-Home legit?

The Bet-at-Home online bookmaker operates under a remote gambling licence issued by the Malta Gaming Authority. Malta is one of the world’s biggest hubs for online casinos and gambling companies, and obtaining the local licence is no small matter. Moreover, the company has a licence issued by the Great Britain Gambling Commission, which is one of the most respected regulative bodies of its kind.

In short – yes, Bet-at-Home is a safe, legal sports betting site with proper licensing and certification to prove it.

Is there a Bet-at-Home no deposit bonus?

At the time of writing this Bet-at-Home bookmaker review, this bookie is not even offering a matched welcome bonus to new customers. They’ve been known to give out up to €20 in free bets. However, this was done strictly as a matched deposit bonus, which essentially just doubles your first deposit. In short, no – the Bet-at-Home sportsbook does not offer no deposit bonuses and it never has. Such bonuses are exceedingly rare even among top bookmakers online, so we wouldn’t expect this to change any time soon.

Is there an online casino at Bet-at-Home?

Yes. Like most of the best betting sites in 2021, Bet-at-Home offers an extensive offer of online casino games. While we don’t focus on online casinos here at BettingFellow, we can still note that the casino is rather small and limited in scope compared to most competitors. Bet-at-Home is heavily focused on their sports betting operations and the casino is there more as a sideshow than anything else.

Is there a Bet-at-Home app?

Yes, there is a Bet-at-Home mobile betting app for both Android and iOS. The iOS version can be downloaded straight from the app store. However, due to the Google Play Store’s stance on gambling apps, Android users will have to directly download the APK file.

You can find the Bet-at-Home APK on the official sportsbook website. Before you install it, though, remember that you’ll have to permit apps to be installed from unknown sources. To do this, go to your device’s security settings and look for the option. Sadly, different devices and Android versions handle this differently, so we can’t give you an exact step-by-step guide. However, finding instructions for your specific model and operating system version shouldn’t be too difficult.

Are there any restricted countries at Bet-at-Home?

The sportsbook stresses that online gambling regulations and laws vary from country to country. Before registering, make sure that you can legally bet on sports online to avoid legal issues.

That said, the bookie doesn’t accept residents of some countries under any circumstances. Currently, those countries include: France, USA, Turkey, Albania, Belgium, Spain, Portugal, Denmark, Czech Republic, Romania, Bulgaria, Australia, Greece, Russia, Israel, Iraq, Iran, Syria, Afghanistan, Hungary, Democratic People’s Republic of Korea (DPRK), Sweden, Serbia, Bosnia and Herzegovina, and Slovakia.

How do I close my Bet-at-Home account?

Currently, players cannot permanently delete their accounts at Bet-at-Home. We searched the account settings menu extensively and even contacted customer support, and it seems that deleting your account of your own volition is currently impossible. However, there are still options for those that want to be blocked from access – especially in cases of problem gambling.

To self-exclude from Bet-at-Home, though, you’ll need to contact Customer Support. Inform them of the reasons you want to self-exclude and state the period of exclusion, and the customer care reps will do the rest. In our opinion, this isn’t a perfect system – if nothing else, most of the competition has done a much better job at allowing players to control their accounts. Most online bookies have integrated options for self-exclusion in the account menu.

Either way, if you opt to self-exclude, you will no longer be able to log in, place bets, or open a new account using the same data. These restrictions may be lifted after a certain time period, which can be discussed with Bet-at-Home customer service.

Can I use Bet-at-Home from the UK?

Yes. In 2014, Bet-at-Home obtained a Great Britain Gambling Commission remote gambling licence. That means residents of the United Kingdom can use their gambling services legally.

Does Bet-at-Home have best odds guaranteed?

Currently, we can find no information in the betting site’s terms and conditions signifying that they have a Best Odds Guaranteed policy. To clarify, Best Odds Guaranteed refers to the practice of allowing players to choose between bookie-made odds on UK and Irish horse races and on-site Starting Price odds. Generally, bookmakers with best odds guaranteed pick the best odds for the player.

Where is Bet-at-Home from?

The company was originally founded in Wels, a city in Austria. Being a joint-stock corporation that does business internationally, though, they’ve since outgrown such local considerations. Their current headquarters are located in Dusseldorf, Germany.

Can I have multiple Bet-at-Home accounts?

No. Opening more than one account per person or accessing multiple accounts from the same household goes directly against Bet-at-Home’s terms and conditions. This is pretty much standard in the internet gambling industry. Such policies are in place mainly to prevent common abuses such as taking advantage of promotions multiple times. Arbitrage betting is another concern that most bookies are looking to avoid.

Owning or attempting to open multiple Bet-at-Home accounts will result in all your accounts being promptly close, so we would advise against attempting something like that.

Is it safe to bet at Bet-at-Home?

Yes, it is. It is secure to place any kind of bet at Bet-at-Home. The bookie holds the license issued by the Malta Gaming Authority. It monitors all activity on the site. Secondly, Bet-at-Home sports the seal of approval granted by the eminent agency eCogra. Thirdly, the utilization of advanced SSL encryption ensures safe financial transactions.

What is Bet-at-Home cash-out?

The Bet-at-Home cash-out facility allows you to change your mind during the match and have your funds withdrawn. The bookmaker worked hard to develop this option. Now you can use it to sell single and combi bets, as well as live bets. To do it, open your bet slip, and click on the cash-out button.

What is Bet-at-Home maximum payout?

Every week, at Bet-at-Home you can withdraw as much as €100,000.

How long does it take to withdraw money at Bet-at-Home?

The withdrawal timeframe is strict and customer-friendly. For e-wallets, you have to wait no longer than 24 hours. Therefore, if you are in a hurry, we would recommend Neteller, Skrill or Ukash. Lest you have time, go for bank wire or credit cards, which usually last around 3 to 5 business days.

Why does Bet-at-Home limit accounts?

Every licensed and reliable online gambling venue will let only one player per household gamble. It does not matter if it is a bookmaker or an online casino. Also, one IP address can be used by one player only. This is done so as to keep the clients safe and protect your identity. Another reason is the prevention of problem gambling.

Why does Bet-at-Home need my passport?

Upon registration, Bet-at-Home will ask of you to scan and update a photogenic document. That will be your national ID card or passport. This way, you are fully protected from falsification or forgery of any kind. When you prove it is really you, no one else can use your identity to gamble at Bet-at-Home.

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