Pinnacle Review

Pinnacle review

Pinnacle is one of the most experienced and successful bookmakers in the history of sports betting. The company is based in Curacao and it went live way back in 1998. The firm rich in the two-decade-long expertise used to be named Pinnacle Sports. As of June 2016, it has been called simply Pinnacle. That happened after the group obtained the pinnacle.com domain.

In over 20 years of successful business-running, Pinnacle has obtained a couple of noteworthy licences. These include permits issued by the governments of Gibraltar and Curacao. The global impact of Pinnacle has resulted in having clients across markets all over the planet. In this case, the name Pinnacle is not accidental by any means. This sports betting site is the peak of the industry in which it operates.

The Winner Takes It All

A good reputation is built over time. Pinnacle has been generating its customers base for over two amazing decades. That is why it is one of the most prominent bookies of today. This bookmaker offers unparalleled odds to motivate clients to join. Pinnacle also utilises the reduced margin pricing model approach. This method is known among players as reduced juice. In terms of strategy, Pinnacle is the veteran of these tactics. Simply explained, the profit is earned at a higher turnover but with lower margins.

Pinnacle is unique in other ways as well. Another service it caters for that most other bookies do not is arbitrage betting. The risk-free method of betting is ever-popular, and Pinnacle accepts arbers just like any other punters. With this tactic, you can make your profit by using the bookmaker’s promotions. Promos are a great chance to win with the help of your bookie, and Pinnacle knows it. Always happy to assist its customers, the former Pinnacle Sports will not have you gubbed for practising arbitrage betting. It even calls the activity “The Holy Grail of Gambling”.

In addition to the excellent sports betting action, this website provides a casino as well as a live casino lounge. You can revel in a plethora of slots, table and card games. Furthermore, a litany of live dealer titles like Live Blackjack, Live Roulette and Live Speed Roulette from eminent live dealer providers like Evolution Gaming and NetEnt are on offer. Finally, if at any point you have issued while on this website, you have a friend in this bookie. Pinnacle’s helpful customer support team operates 24/7 for your convenience.

Licensing & Safety

Pinnacle is a reliable online gaming brand. As such, it is its duty to comply with the rules of its regulatory bodies. The company is a licensee of two jurisdictions - Gibraltar and Curacao. The latter location is, in fact, where the company’s headquarters is situated.

The Curacao-based brand has a strong policy regarding responsible gambling. It takes part in campaigns run by renowned firms like GamCare.org.uk, intending to protect its clients against addictive behaviour. Pinnacle is obliged to make the venue a safe place for every punter. Furthermore, due to the regulations issued by the supervisory organs, Pinnacle needs to pay special attention to minors and at all costs prevent them from gambling. No person under the legal age can register with Pinnacle.

With regards to security, Pinnacle guarantees it owing to the services of eCogra (eCommerce Online Gaming Regulation and Assurance). The London-based independent agency ensures that the destination is a safe and secure gaming surrounding and it offers genuinely random outcomes. This is achieved through the Random Number Generator (RNG). Pinnacle is eCogra compliant.

Deposits and Withdrawals

One of key segments of every successful casino is efficient and speedy banking. While you are on the spot to place a bet or have a go with a casino game, finances need to be taken care of in advance. The Cashier section is where you should pick your banking option and currency.

Pinnacle deposit options

Pinnacle offers an ample array of payment methods. Under “Payment Options” you will find a detailed and comprehensive list of all approaches at hand. First, you should select your currency. Currently, there are 22 international currencies on offer. These include British pounds sterling, American dollars, Hong Kong dollars, Euro, Brazilian Reals, and so on. Then, depending on the availability, the bookie will filter all depositing and withdrawal options for that currency.

Upon depositing, your option encompass electronic money wallets (e-wallets) like Neteller and Skrill, credit and debit cards such as Visa and MasterCard, prepaid vouchers and instant banking. E-wallets are particularly popular as they are free of charge. The least you can deposit utilising an e-wallet is £10. Bank wire transfers are slower to process your request, but allow unlimited transactions for a fee of £85.

As far as withdrawing your wins go, banking methods are typically identical to the above-described ones. The online gambling establishment provides a broad spectrum of diverse banking options such as EcoPayz, Paysafe Card and Trustly. There will be certain fees for every option. The least you can withdraw at Pinnacle is £10, and the most goes as high as £37,500 (for Neteller), and again, unlimited for bank transfers.

Customer Support

When you need assistance, you are welcome to get in touch with the client service agents. There are multiple ways to reach out to the Pinnacle customer support team. As far as speed and efficiency go, this team might be the best in trade. The three options to get help include:

24/7 Live Chat: The bookie employs dozens of friendly and supportive call agents. They are ready to help you around the clock and are always up for a good chat. Address any issue to them and it will be resolved in a matter of seconds. The estimated response time amounts to 10 seconds. Any visitor, a client or not, can utilise this facility.
E-mail: In the Help Centre section you will find the bookmaker’s email address (customerservice@pinnacle.com) as well as the online enquiry form. Choose either of the options any time of the day or night. This option is ideal for matters which are not urgent. Make sure to include your Client ID in your e-mail. However, avoid mentioning any banking details. This kind of communication can be intruded by a third party.
FAQ: Lastly, the competent agents compile your questions on a daily basis and then display the most frequently asked ones on the FAQ page. All enquiries are sorted under various categories. This facilitates your search. When in doubt, head to the Live Chat.

All in all, we give a 9 out of 10 mark to Pinnacle for its customer support services. The venue does an excellent job pleasing its players all day long. We subtract the single mark due to the lack of a phone support. Other than that, you can expect an impeccable service at the place.

Markets & Odds

Pinnacle has always been about innovation. In 2010, the firm was the industry-first in offering the market betting on eSports. The company seemingly foresaw the flourishing of this market and was right to make this move. Later, in 2016, Pinnacle introduced drone racing. Even to date, the bookmaker offers the best odds on these two, and myriad other markets.

Furthermore, at Pinnacle you can place bets on just about any sport or discipline there is. From traditionally popular football (soccer), tennis and basketball, to sports like hockey, baseball and snooker – Pinnacle has it all. There are multiple hundreds of markets, competitions and tournaments on offer. These also encompass the likes of politics and Eurovision, when the time is right.

Your bet slip can be found to your right as you look at the homepage. Navigating through the website is extremely easy. All you need to do is click on your sport or championship of choice and place your bet, and your picks will show up on the bet slip.

In-Play Betting

In this day and age, it is a must for a bookmaker to provide in-play betting services. Also known as live betting, the in-play is a remarkably popular way of placing bets. Every contemporary bettor has tried it at least once and surely continued to utilise the facility. And why wouldn’t they? The option is extremely handy and allows you the flexibility that traditional gambling does not.

In-play betting is centred on placing bets as the event of your choice is taking place. Bookmakers give their clients a chance to place a bet or change their mind as the game runs. Thus another name – in-running betting.

Pinnacle in-play betting

The simple concept is beneficial for when you unexpectedly have a change of heart. Pinnacle offers the best odds for live betting. Perhaps you made a bunch of horrific decisions before the game. The bookie allows you to make amends. Bet on American football, Aussie Rules, Crossfit or boxing – you name it. As the match unfolds, grab your shot to place a different bet than the initial one. Enhance your chances and come as close to a guaranteed win as possible. Through in-play betting, you can correct your mistakes and turn your poor choices into moneymaking outcomes.

At the time of writing, the Curacao-based group is working on developing a new dashboard specifically made for live betting. Constantly striving to improve even further, Pinnacle is endeavouring to put in-play betting to a next level.

Pinnacle Live Streaming Offer

It is a given fact that an online gambling venue that offers in-play betting also caters for streaming services. All matches and championships that you can bet on at Pinnacle are on offer through broadcasting. A smooth transition right from the pitch to the screen is guaranteed thanks to dynamic camera angles and real-life streaming offered by Pinnacle.

Everyone likes to feel invested and have hands-on experience while betting online. That is why live streaming services exist. Pinnacle knows exactly what its customers desire, and it delivers accordingly. The best thing is – you can access the service through just about any mobile device. It doesn’t matter if you are an Android user or an Apple enthusiast; you can immerse yourself in the world of live betting right there and then. An alternative is to download the Pinnacle app for free from the virtual shop and enjoy the broadcast that way.

Pinnacle Bookmaker Margin

As we touched upon earlier, Pinnacle likely has the best margins among global bookmakers. That is one of the numerous reasons why it is so popular with players. Bettors like to have big chances of winning, and due to positive customer feedback, we can tell that they are chuffed with Pinnacle.

The betting lines at Pinnacle are more favourable for the players than the bookie itself. The online betting firm has shifted to a different strategy than what most others go for. To contrast the majority, Pinnacle offers lower margins, which stand at around 2%, compared to the industry average of 6%. Basing its business on the “reduced juice”, Pinnacle allows clients to spend less money and win more thanks to its whopping payout percentage of 98%.

With this gambling philosophy, Pinnacle manages to continually attract more new players. The company focuses on volume rather than profit. In other words, it would rather have more low-cost bets than fewer bets of a big value. For this reason, Pinnacle is the perfect place if you do not like to spend much, and want to have a go with arbitrage betting, as well.

Overall Review

Pinnacle provides a well-rounded offering. In terms of its sports betting services, it does the job impeccably. From in-play betting and live streaming, over incredible margins and numerous markets – Pinnacle works in your favour. The reduced juice approach does wonders for players, and thus the place suits punters who like to take it slowly and lie low with their bets.

A massive benefit of this bookmaker, compared to most others, is that it accepts arbers and treats them as equals to other players. Furthermore, the site is user-friendly and easy to navigate. All information is placed naturally and is easy to find. What’s more, there is even an application to download from the app store should you dislike accessing the site through your browser.

The Pinnacle webpage is offered in 12 languages, including German, Spanish, Russian, Swedish and Korean among others. The welcoming atmosphere is wrapped up by the amazing customer support team and their around-the-clock assistance.

Lastly, Pinnacle has an online casino featuring a live dealer department. It will surely come in handy while you are waiting for the match to finish. It can also serve as a way of relaxation between matches. Have a spin on some of its numerous slots, or play a game of Blackjack or Roulette.

When all has been said and done, the most important thing remains striving to be better than one is. Pinnacle is a textbook example of this. This bookmaker aims to improve its services every day and is very goal-oriented. With its forward-thinking approach, it is made for great things. Try the lowest margins and the best odds in the industry right here on Pinnacle.com!

Pinnacle New Customer Guide

A person who is new to online betting can feel a bit in the dark when visiting a betting site for the first time. That is why we created a step-by-step guide to newcomers to Pinnacle. To be able to place bets with this bookmaker, everyone needs to have an account. Here is how that is done.

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  • Open Pinnacle.com in your browser and select your preferred language in the upper right-hand corner of the homepage.
  • Prepare your ID card/passport and other relevant personal documents in advance.
  • Pinnacle will automatically load a new tab with sign-up requirements. There are four leaflets with blank spaces for you to fill in. The whole filling-up process will last up to 5 minutes.
  • First, you will be asked to choose your country from the list. Then insert important safety details like your email address and password. You will need to confirm the password. Make sure write down your access information someplace safe. You will need it upon every new sign-in.
  • On the next three pages, you can expect to be asked for your place of residence, phone and mobile number, ID number and date of birth.
  • One all your private details have been typed in, you ought to click on the “I Accept the Terms & Conditions” button.
  • The bookmaker will send you an e-mail with a click-through link for you to verify your account. Click on it and that’s all.
  • One all your private details have been typed in, you ought to click on the “I Accept the Terms & Conditions” button.
That is how you create an account with Pinnacle. From that point on, use your log-in details to sign in for the first time and deposit some cash into your account. The smallest allowed amount, as we have mentioned, is £10.

Pinnacle FAQs

Is it safe to bet at Pinnacle?

Yes. Safety is ensured in every corner of the Pinnacle website. It achieves that level of security through various channels. One of them is the auditing process conducted by eCogra. Moreover, Pinnacle utilises the 128-bit SSL (Secure Socket Layer) encryption to protect all monetary transactions. Lastly, the company actively participates in campaigns led by leading client protection programmes like GamCare.org.uk.

What is Pinnacle cash-out?

While you can benefit from placing bets mid-play, you cannot change your mind and withdraw the money before the event ends. Pinnacle does not offer the cash-out option.

What is Pinnacle maximum payout?

Pinnacle’s biggest payout ever was on the 23 January 2011. It totalled $2,049,000 and was won on an NFL’s NFC Championship game.

How long does it take to withdraw money at Pinnacle?

Instant and online banking are by far the speediest options for punters in a hurry. If you have time, then bank transfers might the right choice for you. They can take up to 28 working days in some cases, but if you don’t mind it, neither do we. On the other hand, credit/debit cards usually take around 5 days, whilst some e-wallets offer almost instantaneous withdrawal. With them, you never have to wait more than 24 hours.

Why does Pinnacle limit accounts?

Every reputable virtual betting place will only allow a single player within a single household, using a single device with a single IP address. There are legal reasons for that, but those of a more civil nature can be explained in simple terms. Pinnacle supports healthy gambling and will do everything to safeguard its players from getting addicted to their hobby. That is why this law is in force.

Why does Pinnacle need my passport?

To make sure it is really you, and not someone else using your private info, Pinnacle will ask you to provide a photographic ID such as your national identity card or passport. This is done with the aim of protecting you above all.